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Dr. Mels Carbonell, Dr. Stan Ponz, or one of their associates are available for seminars, workshops, retreats/conferences, keynote banquet speaker, consulting and any Human Behavior Science need. They also conduct training in Team Building, Effective Selling, Customer Satisfaction, Hiring, Stress & Conflict Management. Training can be customized to fit any schedule from 30 minutes to ongoing training. Their most popular formats are Basic / Advanced Training (full day / 6 hours) and Basic Training only (half day / 3 hours).
- What recent scientific studies reveal about
behavior.
- How to read people like a book.
- Balancing High-tech with High-Touch.
- Understanding the Four Temperament Model of
Behavior
- Discovering why people do what they do.
- Simplifying leadership...Practical Application.
- Identifying what mainly motivates you and
others.
- Understanding there are no bad personalities.
- Developing leadership through flexibility.
- How to lead and be led most effectively.
- How each personality responds in conflict.
- Discovering what makes you tick & what
ticks you off.
- Designing Resolution Management policies and
procedures.
- Hidden pitfalls of growing organizations.
- How to deal with stress and pressure.
- The Incredible Hulk syndrome.
- Turning sour grapes into sweet employees.
- Identifying which of 21 Behavioral Blends
best describes you.
- Why and how opposite's attract and attack.
- How to get more done with less time/resources.
- Discerning your and other's "hot buttons."
- Speaking and teaching to the interests and
needs of others.
- Redefining reengineering and change management.
- Understanding the why and need for reengineering.
- Avoiding the "seeds of destruction" as you
reengineer.
- Developing strategies to assure reengineering
success.
- Discovering hidden factors that can destroy
results.
- Appealing to four basic temperament types
to communicate reengineering more effectively.
- How to build a "Team" atmosphere.
- Gaurding against surrounding yourself with
people just like you.
- How each person "fits" to make the most effective
team.
- Improving Team Building through personality
profiling.
- Solving employee problems before you hire.
- Interviewing prospective employees more effectively.
- How to sell & service others according
to personalities.
- How to read "body language" to improve presentation
and/or sales approach.
- Dealing with objections to redirect results.
- How to close the sale more effectively by
understanding customers motivations.
- How to get customers' coming back and grow
your business without a lot of hype.
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